Open Questions on Wikipedia: What We Still Don’t Know About the World’s Largest Encyclopedia

When we think of open questions, unresolved issues that drive debate and discovery within a system. Also known as unanswered problems, it is the quiet engine behind Wikipedia’s evolution—not the polished articles, but the arguments on talk pages, the blocked editors, the vanished sources, and the silent gaps in coverage. Every time someone asks, ‘Why was this edit reverted?’ or ‘Who gets to decide what’s reliable?’ they’re not just complaining—they’re engaging with one of the most complex knowledge systems ever built, and one that still has no final answers.

These open questions aren’t random. They cluster around who gets to shape knowledge, how power works behind the scenes, and what gets left out. Take Wikipedia governance, the informal and formal systems that regulate editing behavior and resolve conflicts on Wikipedia. It’s not run by a board. It’s run by volunteers who vote on arbitration committees, argue over policy wording, and sometimes ban each other. Then there’s volunteer editors, the unpaid contributors who write, fix, and defend Wikipedia content. Who are they? How many are left? Why do women over 45 now make up a growing share? And why do African language Wikipedias grow faster than English ones, despite having fewer resources? These aren’t trivia—they’re core puzzles.

Even the tools we use to track quality raise more questions than answers. Watchlists help catch vandalism, but who watches the watchers? Peer-reviewed journals now study Wikipedia, but do they understand the real culture behind the edits? AI is being used to auto-revert changes, but does it know the difference between a well-intentioned newcomer and a bot? And when a copyright takedown removes a decade’s worth of research on a local disease, is that justice—or erasure?

The biggest open question might be this: Can a knowledge system built by strangers, funded by donations, and protected by volunteers stay trustworthy in a world that increasingly prefers fast, faceless answers? Wikipedia still wins public trust over AI encyclopedias—not because it’s perfect, but because its flaws are visible, debated, and fixable. That’s rare. And it’s fragile.

Below are real stories from inside Wikipedia’s trenches: the elections that turned into power struggles, the grants that revived dying language projects, the talk pages that saved articles from bias, and the editors who kept going even when threatened offline. These aren’t just case studies. They’re the living answers to the questions no one asked out loud—until now.

Leona Whitcombe

Future Directions in Wikipedia Research: Open Questions and Opportunities

Wikipedia research is shifting from traffic metrics to equity. Learn the open questions about bias, AI, offline access, and how to make global knowledge truly inclusive.